How to use a prepaid calling card
Using A Prepaid Phone Card Is Easier Than You Think
There are some folks who get confused when prepaid calling cards are mentioned. They are very different from the calling cards that your current telephone company may have provided you. Those are like credit cards that you insert in a slot on pay phones and whatever calls you make through the card are then billed to your phone number at home.
As the term implies, prepaid cards have already been paid for. Therefore your phone bill at home does not get charged for any calls made through them.
Types of Prepaid Calling Cards
There are basically two types of prepaid cards:
- Over-the-counter cards. These are the ones you purchase from convenient stores or at telco shops where you have to scratch off a protective strip at the back (like lottery cards) to reveal your PIN. You then call the toll-free number (or local access number, depending on the type of card purchased) assigned to you and enter your PIN to complete your call.
- Online cards. These are the cards you buy from an online retailer like ComFi.com.
Once you pick out the brand of the card that you like, you will be prompted to enter some personal information which includes your credit card number in order to complete the purchase. After this step, you will immediately be issued your PIN number and the toll-free access number (or local access number, depending on the type of card purchased). You proceed to call that number and enter your PIN to complete your call, much like the over-the-counter type.
What Is PIN-Free Access?
That's exactly what it means--no PIN to remember! Once you sign up with ComFi.com, you can register your home phone number or even a work or cellular number with them. When You dial from the registered phone, the telecom switches automatically recognizes your number and the PIN associated with it. This means you memorize your PIN or fumble around for it whenever you make a call.
When calling from an unregistered phone, it goes without saying that you will need your PIN number handy.
What Is Refilling or Recharging a Card?
As you continue to use your phone card, the prepaid amount is naturally being deducted. There may come a point when the balance reaches zero. Once that happens you cannot use the card anymore for your calls. You would need to refill (or recharge) the card by buying additional credits so that you can continue to call. You can do that by logging into your account at ComFi.com.
What Happens If The PIN is Lost?
After you make a purchase, you will be issued an invoice number. It is very important that you keep this number in a safe place. This will be required when you file a report through your account because your purchase needs to be verified before you can be issued a replacement. You can also contact the customer service people of ComFi.com.
Can I Use Prepaid Phone Cards On A Cellular?
Yes but some cellular carriers will still charge airtime while you are making a call with your prepaid card. You are advised to get in touch with your cellular carrier's customer service and clarify this issue to avoid being charged twice for your calls.
Is Prepaid Conferencing Available?
Yes. Please visit the prepaid conference calling page for more information.
What Are The Return Policies?
All sales are final. No returns or refunds can be extended on any purchase. Refunds are allowed only if the PIN is defective and unused. Refunds cannot be provided for lost, stolen or expired PINs. You are advised to check the prices, fees and terms before ordering.
For more answers to other questions, please visit ComFi.com now and click on the "Help" section of their website.